Privacy Policy

• Account Information: Name, email address, phone number, date of birth and nationality, profile preferences and travel interests
• Booking Information: Travel dates, destinations, and preferences, passenger details for reservations, special requests and accessibility needs
• Payment Information: Billing address and payment method details, cryptocurrency wallet addresses (where applicable), transaction history and payment preferences
• Identity Verification: Government-issued ID documents, proof of address documents, enhanced verification for high-value transactions

• Device and Usage Data: IP address, device type, and browser information, pages visited, time spent, and interaction patterns, location data (when permitted), app usage analytics and performance metrics
• Cookies and Tracking: Essential cookies for platform functionality, analytics cookies for service improvement, preference cookies for personalization, marketing cookies (with your consent)
• AI Interaction Data: Queries submitted to WaunderAI, recommendation preferences and feedback, travel planning decisions and modifications, learning patterns for personalization

• Travel Partners: Booking confirmations and status updates, service delivery information, customer service interactions
• Payment Processors: Transaction verification and fraud detection, payment method validation, refund and dispute information
• Verification Services: Identity confirmation results, risk assessment scores, compliance screening outcomes

• Processing bookings and managing reservations
• Providing customer support and assistance
• Facilitating payments and refunds

• Generating personalized travel recommendations
• Learning from your preferences and feedback
• Optimizing search results and suggestions
• Improving WaunderAI response accuracy

• Analyzing usage patterns and user behavior
• Testing new features and improvements
• Monitoring platform performance and security
• Conducting research for service enhancement

• Verifying identity for regulatory compliance
• Preventing fraud and money laundering
• Meeting tax and financial reporting obligations
• Responding to legal requests and investigations

• Sending booking confirmations and updates
• Providing customer service communications
• Sharing promotional offers (with consent)
• Delivering newsletters and travel inspiration

• Travel Suppliers: Airlines, hotels, and experience providers
• Payment Processors: Cryptocurrency and traditional payment services
• Technology Partners: Cloud hosting, analytics, and AI services
• Customer Support: Third-party support and verification services

• Compliance with court orders or legal processes
• Cooperation with law enforcement investigations
• Meeting regulatory reporting requirements
• Protecting rights, property, or safety

In the event of a merger, acquisition, or sale, your information may be transferred as part of the business assets.

We may share information with your explicit consent for specific purposes not covered in this policy.

• End-to-end encryption for sensitive data transmission
• Secure storage with industry-standard encryption
• Regular security audits and penetration testing
• Multi-factor authentication for account access

• Role-based access limitations for staff
• Regular access reviews and permissions updates
• Automated monitoring for unusual access patterns
• Secure development and deployment practices

• Collection limited to necessary information
• Automatic deletion of expired data
• Regular review of data retention requirements
• Anonymization where possible for analytics

• Request copies of your personal information
• Download your data in a portable format
• Receive information about data processing

• Update your account information at any time
• Request correction of inaccurate data
• Modify privacy preferences and consents

• Request deletion of your personal information
• Close your account and remove data
• Exceptions for legal retention requirements

• Opt out of marketing communications
• Object to certain data processing activities
• Request restriction of processing in specific circumstances

• Withdraw consent for optional data processing
• Modify cookie preferences
• Update marketing communication preferences

Cryptocurrency transactions are recorded on public blockchains. While we don't control blockchain data, we limit sharing of wallet addresses and transaction details.

Cryptocurrency payments are processed through licensed third parties who may have their own privacy practices and data retention requirements.

Large cryptocurrency transactions may require enhanced identity verification for compliance with anti-money laundering regulations.

Your information may be processed in countries other than your residence for service delivery and platform operations.

• Standard contractual clauses
• Adequacy decisions where available
• Certification programs and codes of conduct

Where required by law, we maintain local data storage and processing capabilities.

• Account authentication and security
• Shopping cart and booking management
• Language and accessibility preferences

• Page views and user journeys
• Feature usage and performance metrics
• Error tracking and improvement insights

• Travel preferences and recommendations
• Saved searches and wish lists
• Personalized content and offers

• Targeted advertising across platforms
• Conversion tracking and attribution
• Social media integration features

• Browser settings and controls
• Our cookie preference center
• Third-party opt-out mechanisms

• Service delivery and customer support
• Legal and regulatory compliance
• Fraud prevention and security
• Business operations and improvements

• Account Data: Retained while account is active plus 7 years
• Transaction Records: 7 years for tax and compliance purposes
• Support Communications: 3 years for quality and training
• Marketing Data: Until consent is withdrawn or 2 years of inactivity

We implement automated processes to delete expired data according to our retention schedules.

• Data portability and access rights
• Right to rectification and erasure
• Right to restrict processing
• Right to object to processing
• Rights related to automated decision-making

• Right to know about personal information collection
• Right to delete personal information
• Right to opt-out of sale of personal information
• Right to non-discrimination for exercising rights

We comply with applicable privacy laws in all jurisdictions where we operate.