Last updated: October 2025
Waunder operates an AI-powered travel platform that enables users to book flights, accommodations and experiences, using multiple payment methods. By accessing or using our platform at waunder.com, you agree to these Terms of Service.
Waunder ("we," "us," or "our") operates an AI-powered travel platform that enables users to book flights, accommodations and experiences, using multiple payment methods. By accessing or using our platform at waunder.com (the "Platform"), you agree to these Terms of Service ("Terms").
By creating an account, making a booking, or using any part of our Platform, you confirm that:
Our AI assistant provides personalized travel recommendations and automated itinerary planning based on your preferences and requirements.
You must provide accurate, current information during registration. You are responsible for maintaining the confidentiality of your account credentials.
We reserve the right to suspend accounts for violations of these Terms, suspected fraud, or legal compliance requirements.
All bookings are subject to availability and supplier confirmation. Booking confirmation does not guarantee service delivery, which remains subject to third-party provider terms.
You are responsible for obtaining valid travel documents, visas, and meeting health requirements. We provide information for convenience but cannot guarantee accuracy.
All payments are processed through PCI DSS compliant systems. We do not store payment credentials on our servers.
Our AI provides recommendations based on available data and algorithms. These are suggestions only and not guarantees of suitability or availability.
While we strive for accuracy, AI recommendations may contain errors. Users should verify all details before making bookings.
Our AI learns from user interactions to improve recommendations. You can control data usage through your privacy settings.
We act as an intermediary between users and service providers. We are not responsible for the quality, availability, or delivery of third-party services.
Each booking is subject to the specific terms and conditions of the relevant supplier, which may include additional restrictions or requirements.
Primary responsibility for service delivery lies with suppliers. We will assist with dispute resolution but cannot guarantee outcomes.
All content, software, and materials on the Platform are owned by Waunder or licensed to us. You may not copy, modify, or distribute our content without permission.
You retain ownership of content you submit but grant us a license to use it for Platform operations and improvements.
We do not guarantee uninterrupted Platform availability and are not liable for temporary outages or technical issues.
Our liability for third-party service issues is limited to our service fees. We are not responsible for supplier failures, cancellations, or service quality.
You acknowledge and accept the risks associated with cryptocurrency transactions, including volatility and irreversibility.
Our total liability to you is limited to the amount you paid for services in the 12 months preceding the claim.
We are not liable for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, government actions, pandemics, or technical failures.
Your privacy is important to us. Please review our Privacy Policy for information about how we collect, use, and protect your personal information.
These Terms are governed by the laws of Singapore, without regard to conflict of law principles.
Before initiating formal proceedings, we encourage users to contact our support team to resolve issues directly.
For disputes that cannot be resolved directly, binding arbitration may be required as specified in your jurisdiction.
We may update these Terms periodically. Material changes will be communicated through email or Platform notifications. Continued use after changes constitutes acceptance.
You may close your account at any time. Outstanding bookings remain subject to applicable terms.
We may terminate accounts for Terms violations, legal requirements, or Platform discontinuation with appropriate notice.
If any provision of these Terms is found unenforceable, the remaining provisions will continue in full force and effect.
These Terms, together with our Privacy Policy and service-specific terms, constitute the complete agreement between you and Waunder regarding Platform use.
For questions about these terms or our services:
By using Waunder, you acknowledge that you have read, understood, and agree to be bound by these terms.